by Paul Homoly | Jul 15, 2021 | Emotional Momentum, Treatment Acceptance
Inspiration is the fifth step in building emotional momentum leading to treatment acceptance for complex care patients. Inspiration occurs during the post-examination discussion after you’ve provided hope and discussed your examination findings. Inspiration is...
by Paul Homoly | Jul 8, 2021 | Emotional Momentum, Treatment Acceptance
Many complex care patients have lost hope that dental health is possible for them. Restoring hope is the fourth step in building emotional momentum. I learned about restoring hope early in my career. I practiced as an associate in a small community called Spruce...
by Paul Homoly | Jul 1, 2021 | Emotional Momentum, Treatment Acceptance
Advocacy is the third emotional outcome in building emotional momentum. It starts during the new patient conversation and continues through treatment presentation. Advocacy is the emotional outcome for patients when they realize your concern about their dental care...
by Paul Homoly | Jun 24, 2021 | Emotional Momentum, Treatment Acceptance
The second emotional outcome in building positive emotional momentum is empathy. This starts during your one-on-one conversation. Empathy is about understanding patients’; how their dental conditions interfere in their lives. Empathy is discovering the lifestyle...
by Paul Homoly | Jun 15, 2021 | Treatment Acceptance
Emotional momentum consists of seven positive emotional outcomes patient’s experience that escalates over the new patient appointment that influences patients to accept complex care. Emotional momentum is the essential differentiator between your practice from many...
