
Dental Service Organizations
Improving Treatment Acceptance and Leadership Development
I help Dental Service Organizations solve three of their top challenges; Treatment Acceptance, Recruiting and Retaining New Dentists, and Leadership Development. An immediately scalable solution to Treatment Acceptance challenges is my online program Making It Easy for Patients to say “YES!”. The program is designed to build dentists’ confidence when presenting treatment for complete care needs. Confidently presenting complete care is the most predictable way to improve collections and serve patients well.
Recruiting and Retaining New Dentists can be a major challenge for Dental Service Organizations. When new dentists become profitable, are doing dentistry they enjoy, and work in a low-stress environment, they become loyal. New dentists are looking for safe starts to their careers. Making It Easy for Patients to say “YES!” offers them that safe start, helping them avoid stressful trial-and-error experiences that are dispiriting and create burn-out.
New Dentist Leadership Development is an essential component for building profitable, fulfilling practices. However, new dentists rarely see themselves as new leaders. They see themselves strictly as providers. The combination of my two treatment acceptance programs long with my leadership communication program, Just Because You’re an Expert…Doesn't Make You Interesting, serves dual roles for new dentists; it teaches the treatment acceptance process and helps them develop into leaders. New Dentists, who grow into good leaders, are incredibly valuable within Dental Service Organizations.
I serve the areas of treatment acceptance, recruiting and retaining new dentists, and leadership development through live workshops, online programs, video conferencing, and customized train-the-trainer programs.
You can read more about my work below.

This program is designed for mid-career dentists who seek to provide complex care. It’s emphasis is;
Treatment presentation skills for complete care patients
Preventing losing patients from Sticker Shock
Making It Easy for Patients to Say “YES!” leads dentists and teams to provide more complex care in their day-to-day practice.

This program is designed for all members pf Dental Service Organizations; dentists, team members, operations teams, and leadership. It’s emphasis is;
Influential and memorable leadership communication
Leading listeners to take action
Just Because You're An Expert... Doesn't Make You Interesting™ develops the communication culture within dental practices and organizations.